My team and I embarked on a Salesforce Marketing Cloud implementation at the same time the Worldwide Pandemic of 2020 started. The Sunday night before our first kickoff meeting we got the call that we were transitioning to a fully remote format, as the Salesforce team was being called home. My team shortly thereafter moved into our home offices as well. But did that stop us? No! We pushed forward, adjusted our approach, and rallied together. Lila Turner, our Salesforce Business Architect, and Kelly Freitas, our VP of Marketing Shared Services at VSP Global, kept our teams moving forward and celebrating the wins throughout the entire implementation, and I will be forever grateful. Thanks Lila and Kelly 😊
Implementation + Pandemic: Challenge Accepted